Welcome to Milborne Port Surgery
WE ARE CLOSED ON MONDAY 1st MAY - Normal surgery resumes on Tuesday 2nd May
Please note that as from 29th April there will be no more Saturday morning surgeries held at Milborne Port Surgery.
more information regarding improved access will follow shortly.
If you or somebody you are with become seriously ill, injured or consider symptoms to be life threatening then please call 999.
If you have a non life threatening emergency please call NHS 111. It is fast, easy and free. A highly trained advisor supported by healthcare professionals will assess your symptoms and direct you to the best medical care for you.
Pharmacists are highly trained health professionals who are able to advise you on treatment for common problems and also help you to decide if you need to see a GP.
In order for us to provide you with the best care our reception team will allocate you an appointment with your regular GP where possible to provide continuity of care. Your regular GP will know you and your medical history and any additional concerns you may have. If however your regular GP is not available and your appointment is immediately necessary our reception team will ask you for any details that may help the GP who you are allocated an appointment with.
The Tanners Café is a new older persons social club. Come along for a cuppa and a chat Every Thursday 10.30 - 12 in the Camelot room at the Village hall for just £2.00
Walking as part of a group is a great way to exercise and as many of us do it each day we often forget that it is exercise. There are many benefits of walking for your health, fitness and your wellbeing and as walking is low impact it is suitable for many. Come and join us to make new friends, encourage each other and have an opportunity to discover new walks in the area.
All you need is comfortable footwear shoes or trainers. Thin layers of clothing that can be added or removed depending on the weather conditions and some water.
Our Next Health Walk is Monday 20th March meeting here at Milborne Port Surgery at 2pm
There is no cost involved.
If you require any further information on this then please contact the surgery and speak to Chris or Sally our Health Coaches.
Keeping Warm this winter
Please see leaflets below for guidlines for keeping warm this winter.
Keep Warm Keep Well
Stay Well Door Drop Leaflet
Self Check in on arrival
If at all possible please could patients try to use the self check-in screens in the reception area. This not only allows you to be seen quickly but cuts down on unnecessary queues at the reception desk. Using it is very easy and only requires you to answer 3 simple questions about yourself. If you are more than 10 minutes early or ten minutes late then you will be asked to report to reception
We use the Choose and Book referral system which provides you with a choice of location for your treatment where a choice is available.
Patient Survey 2014 - 15
We would like to thank all our patients who participated in this year's Patient Participating Group Survey. Please see results of survey and report below.
Patient Participating Report 2014-15.pdf
Survey Results 2014
Patient Participating Group Report 2014
Milborne Port GP Patient Survey
Website Usage Statistics
NHS Family and Friends Test
You, the patient, are at the heart of everything that we do, and we really want to understand your overall impression of the service you receive. So, we are asking this question,
How likely is it that you would recommend our services to friends and family?
From 1st December 2014 it is a contractual requirement that all GP practices undertake the NHS Friends and Family Test (FFT). We here at Milborne Port Surgery are implementing it as of 1st October. The FFT is anonymous.
The Friends and Family Test is a feedback tool that supports the fundamental principle that people who use NHS Services should have the opportunity to provide feedback on their experience that can be used to improve services.
It is not a traditional survey, it is a continuous feedback loop between patients and practices.
The primary aims of the FFT are to:
· gather useful feedback from people who use services that can be fed directly to staff that provide their care, in a simple format, in near real time
· identify areas where improvements can be made so practical action can be taken
· inform current and prospective patients about the experiences of those who use the practice services
Please click here to complete form and either return by hand, post or email to email@example.com
Here are our FFT feedback results so far. FFT Oct 2015 - Aug 2015
Care Quality Commission
Care Quality Commission page on Milborne Port Surgery
Statement of purpose
We are committed to communicating well with our patients and we want to make sure that you can read and understand our information.
If you find it hard to read our letters or if you need someone to support you, please let us know. We can help if you need information in large print or easy read or if you need help communicating with us in any way.
We have a hearing loop here at the surgery.
GP Mean Earnings
From 1st April 2015, it is a contractual requirement for practices to publish on their practice website by the end of the financial year (31st March 2016), the mean earnings for all GPs in their practice relating to the previous financial year i.e. 31st March 2014-2015).
All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.
The average pay for GPs working in Milborne Port Surgery in the last financial year was £33,052 before tax and National Insurance. This is for no full time GPs, 6 part time GPs, and no locum GPs who worked in the practice for more than six months.
(Site updated 23/05/2017)